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Course/Training/Event Details
Join ReviewTrackers' customer experience team as we talk about what your business can do to improve customer experience, quantify CX with metrics, and improve your word-of-mouth marketing. - This class is an overview of all things customer experience, online reviews, and customer feedback. Our videos will cover: - Why does customer experience matter? According to Gartner, CX innovations account for half of product investments. Customer-focused companies are more profitable. And customer experience is a key differentiator among brands. Don't believe us? Ask Apple, Southwest Airlines, and Chick-Fil-A — all companies that have overtaken the leaders in their markets simply by focusing on the customer. - Want to be customer-focused? Make it official by taking this course.
Length:
1h 24m
Level:
Intermediate
Cost:
Free
Class Language:
English
Instructor(s):
Justin Wolta
# of students:
106
IMPORTANT: External link to Skillshare
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COST: As of our last database update, this class was free, and it most probably still is. However, Skillshare does update its classes all the time so there is no guarantee the class is still free by the time you get to it. If not still free, it may be offered at a discounted price. GlobalSparks offers this listing for free but Skillshare reserves the right to make changes so we have no control on pricing. We apologize for any inconvenience this may cause you.
Customer Experience Academy from ReviewTrackers