Workplace Essentials Program

Certification Program to help you build, develop, and hone the essential skills needed in today’s dynamic workforce.

Courses in this category:

This is the full Workplace Essentials Certification Program, offering 23 courses. In addition to offering a valuable...

  • 1 day
  • Beginner

A respectful work environment is essential to the overall success of your team, as well as contribution to a stronger...

  • 2 hours
  • Beginner

Organizations can be thought of as living beings made up of the individuals working within it. Appreciative Inquiry has ...

  • 2 hours
  • Intermediate

Through our Business Acumen workshop, participants will improve their judgment and decisiveness skills. Business Acumen ...

  • 2 hours
  • Intermediate

Business Ethics Skills A company's ethics will determine its reputation. Good business ethics are essential for the...

  • 2 hours
  • Intermediate

This course examines the basics, most importantly to be considerate of others, dress/appearance, the workplace versus...

  • 2 hours
  • Beginner

Change is a constant in many of our lives. All around us, technologies, processes, people, ideas, and methods often...

  • 2 hours
  • Intermediate

While a training program on workplace manners and courtesy may seem like overkill, the reality is: rudeness is an...

  • 2 hours
  • Beginner

Wherever two or more people come together, there is bound to be conflict. This course will give participants a...

  • 2 hours
  • Intermediate

Each and every one of us serves customers, whether we realize it or not. Maybe you're on the front lines of a company,...

  • 2 hours
  • Beginner

Customer support used to mean a face-to-face conversation with a customer, or a phone call.  Today, technology has...

  • 2 hours
  • Intermediate

Every organization is responsible for ensuring cybersecurity. The ability to protect its information systems from...

  • 2 hours
  • Beginner

Delivering Constructive Criticism is one of the most challenging things for anyone. Through this workshop, participants ...

  • 2 hours
  • Intermediate

With this course, participants will be able to develop a business environment that reflects a positive set of values...

  • 2 hours
  • Intermediate

Customer service is a necessary position in the job world today.  It helps companies give customers what they want and...

  • 2 hours
  • Intermediate

Networking – according to Merriam Webster is “the exchange of information or services among individuals, groups, or ...

  • 2 hours
  • Beginner

Networking has become a crucial part of the world today. Most people are aware of external networking and primarily...

  • 2 hours
  • Beginner

A respectful work environment is essential to the overall success of your team, as well as contribution to a stronger...

  • 2 hours
  • Beginner

Welcome to the Responsibility in the Workplace course. One of the most critical traits to look for in an employee is...

  • 2 hours
  • Beginner

It is not possible to control or manage 100% of risk, but knowing what do before, during, and after an event will...

  • 2 hours
  • Beginner

Workplace safety is the responsibility of everyone in an organization. Companies have legal obligations to meet certain ...

  • 2 hours
  • Beginner

Team building is an important part of the work experience. It is not only applicable to your work life, but also...

  • 2 hours
  • Intermediate

For most of us, teamwork is a part of everyday life. Whether it's at home, in the community, or at work, we are often...

  • 2 hours
  • Intermediate

According to HeadsUp.org, a website that provides workplace resources for employees, employers, managers and small...

  • 2 hours
  • Beginner