With the current pandemic outbreak that has spread all over the world, businesses and lives are turned upside down. And a global recession is expected. For many of us, this may be the first time that we’ll be experiencing such a global crisis.

According to International Monetary Fund, the global economy is going to deteriorate by 25-30%. All over the world people are going to lose their jobs and livelihoods, while businesses are going to be hit hard, unless you prepare yourself ahead of time.

In business and in life, it is all about preparing ahead. When you know that something bad is bound to happen, you prepare ahead by planning out a strategy to navigate the crisis so that when it happens, you are fully equipped to take charge of the situation. But in this case, most businesses are totally unprepared for this crisis. Some are still in crisis stage, lost and unsure of what to do while some businesses are moving towards keeping the business running. I am suggesting we go past this panic stage quickly and get down to taking action. And so here, I’ve come up with 5 Business Continuity Strategies that you can use immediately to navigate the current crisis so that you come out stronger and more prepared for a very changed world.

CONTENT

Business Continuity Toolkits

1.  Planning – Strategic Re-Directions

a.  Strategic Re-Directions Worksheets*

  i.  Review Mission Statement of Your Business

  ii.  Review Vision of Your Business

  iii.  Critical Success Factors for Your Business*

b.  Strategic Directions Checklist*

c.  Strategic Planning Process Flow

d.  Critical Business Identification Worksheets*

  i.  Present Businesses

  ii.  Potential Businesses

e.  Redefined Strategic Decisions / Objectives Worksheet*

f.  Business Continuity Team Checklist*

2.  Determining Critical Priorities

a.  Critical Priorities – Assessment*

b.  Critical Process Checklist

c.  Revenue Analysis Worksheet*

d.  Internal Functions Analysis Worksheet*

e.  Product/Service Line Decision Analysis Worksheet*

f.  Business Impact Analysis

3.  Human Resource Planning

a.  HR Checklist

b.  Workforce Safety Worksheet

c.  Staff Redeployment Worksheet

d.  Meeting Agendas

e.  Employment Act Adherence Checklist

f.  Sample Letters

  i.  Deferment Letter

  ii.  Agreement Letters – for Unpaid Leave

  iii.  Agreement Letters – for Pay Reductions

  iv.  Agreement Letters – Annual Leave

4.  Communication

a.  Preparing Communication Strategies

  i.  Create an Internal Communication Plan

  ii.  Create an External Communication Plan

b.  What to Say to Employees Checklist*

c.  Internal Communication *

  i.  When Risk of Transmission in the Region is Low

  ii.  When Risk of Transmission in the Region is Moderate

  iii.  When Risk of Transmission in the Region is Moderate High

d.  Client Communication*

e.  Supplier Communication*

f.  Creditors Communication

g.  Landlord Communication

h.  Staff Communication

  i.  Email to Manager and Team Leaders*

  ii.  Memo to Employees for Essential Business Operation*

  iii.  Movement Permit Letter by the Company

  iv.  Daily Report Submission Format

  v.  Meeting Agenda Checklist

  vi.  CEO’s Message to Staff

5.  Digital Transformation

a.  Process for Digital Transformation

b.  Comparison Chart for Online Tools

c.  Online Media Checklist

d.  List of Free Tools

6.  Setting up Remote Work

a.  Remote Work Checklist*

b.  Work at Home Policy Sample*

c.  Notification Letter Sample

d.  Maintaining Productivity and Motivation – Checklist

e.  Reporting Process Flow Sample

f.  Reporting Format

  i.  Staff Daily Report Template*

  ii.  Staff Weekly Report Template*

  iii.  Team Leader Report Template*

g.  Confirmation of Assets Transfer Sample

h.  Communication Tools Checklist

i.  Work from Home Readiness Assessment*

7.  Cash Flow Management

a.  Cash Flow Management Process

  i.  Analysis of Present Financial State Checklist*

  ii.  Cash Flow Management Checklist*

  iii.  Projections of Possible Scenarios – Process*

  iv.  Decision Analysis Based on Cash Flow Position*

  v.  Managing and Monitoring Cash Flow*

b.  Cash Flow Projection Worksheet*

7a.  Government Reliefs – Malaysia

a.  Bank Support Checklist

b.  Government Support Checklist

  i.  For Employers

  ii.  For Employees/Independents

8.  Business Continuity Master Checklist

a.  Planning Checklist*

b.  Business Issues Checklist*

c.  Continuity Issue Checklist*

d.  Work Place Arrangement Checklist*

Access of Business Continuity Strategies Toolkits will be sent out via email.